Strategic Joy In Business With Kim Dang

It all started when Kim Dang was only four years old and she had just arrived in America. Her (very traditional) parents wanted her to become a doctor, so in an attempt to please them, she made it all the way through college and got a pre-med major. But the problem...

Is It Really That Hard To Find Good People?

United Airlines has an exhaustive hiring process for pilots that includes flying hours, qualifications and tons of certificates. But it doesn’t stop there, and they have added an extra step: a psychological profile test. This test is so difficult that an industry that...